Please add 11.41% Hawaii State taxes.
RESERVATIONS
Phone Toll Free 866-764-7863
Email: RESERVATIONS

RESERVATIONS & CANCELLATION POLICY

Stays of fewer than seven nights have an out-clean charge of $100. When you book, we ask for a refundable $200 reservation/security deposit to hold your dates. This deposit is separate from the rental fee, as explained in the next paragraph. We accept Visa, master, personal & cashier’s checks.

Sixty days prior to your arrival, your rental charge is due in full. When this is paid, your reservation deposit becomes a security deposit and is refunded to you via check the Saturday after check out. Deposits are subject to review from our housekeeping staff and we will deduct for any damages or extra-ordinary cleaning charges.

Once your balance is paid, the rents and taxes are subject to a 50% cancellation fee should you cancel 30-60 days prior to your arrival. If you cancel less than 30 days prior to your arrival, you are subject to a 100% cancellation fee of rents and taxes. We realize that this policy may create hardship in the event of a cancellation. We will in all cases attempt to rebook the condo and if we are successful in doing so, we will refund a full 90% of your cancel fees charged, less any discounts needed to secure the replacement booking. While you will find our condo “a home away from home, it is nonetheless a business with some very high fixed monthly expenses. Cancellations are extremely costly to us and it is often very difficult to rebook our condo within a short 60-day (or less) window.

We suggest that you consider buying Traveler’s Insurance to cover all charges—we always do. Some sites online include :

Travel Insurance from CSA Travel Protection (we have used this company)
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